This type of customer service is extraordinary and may be commended. As you can imagine, Mr. Conti’s attitude, professionalism and excellent customer service has ensured I is going to be a loyal Firestone customer for all times.
I get there at the Bert Kowns retail store in Shreveport, Louisiana, only to check out all new faces. I'm so upset, I drive in excess of one hour to obtain my suv serviced by folks I've developed to believe in simply to be explained to that they have cleaned house. I am able to promise you firestone, this can be my last take a look at.
I named a phone a cab to obtain my care from Firestone. When I arrived I'd the unlucky luck of satisfy Lily, the store manager. I waited right until I was known as and After i spoke together with her I requested for getting my car. While she was mentioning my paperwork, A different customers automobile was just done and also the keys brought on the entrance desk. Lily Totally stopped focusing on my purchase and took the lady who now appeared on the aspect of me without inquiring if she could ring this lady up and afterwards assist me. I haven't been handled this way in my everyday living which regretably I've a great distance to go considering that I am only 27. Chris was on the register and asked if she wanted him to acquire The shopper who just came up and she or he mentioned no, acquire her without having even checking out me. How extremely, extremely rude. Chris introduced up my get and was closing out the sale once the component arrived.
My vehicle ran perfect. Once the mechanic weakened my motor, my automobile should have been despatched to Acura for repair service. From that minute forward, Firestone has only been worried about getting my car or truck “operating” whatever the other hurt, lights and noises that are existing now.
This was our second time scheduling this adorable home. We like The situation and just adore this house. It's the perfect sizing for our spouse and children and has every thing you are able to visualize for a great vacation.
When you carry your car to them for minor repairs, that typically can take now not than one hour to accomplish and give you an certain time to select up your auto they a list must have the brains to Permit you understand if anything at all changes as opposed to you returning to select it up as agreed as opposed to being forced to wait around very well two several hours for a longer time given that they couldn’t get the phone to connect with you to definitely Permit you to are aware that it isn’t All set, but in the event you question them about the reason for the delay all you can get is some very horrible actitud about it, i guess the costumer its not a precedence correctly……..
June sixteen, 2018 at seven:36 pm My spouse, myself, and our two minor kinds went into the firestone handle 202 N Cascade Ave, Colorado Springs CO 80903. We were not impressed in any way, we acquired our oil improved there prior to and they put the drain plug on to restricted which ruined the torque seal. My spouse and I took it back to firestone for them to repair the situation and the dude at the counter “James” was not enjoyable whatsoever. He explained to us he could take care of the challenge but turns close to and claims that he can not with no carrying out an oil change.
My identify is Lance Allstun. At this time, I’m offended and outright disgusted Along with the deficiency of browse around here professionalism and shopper service I’ve skilled on my most up-to-date check out to a brand new retailer.
I suppose it’s the perfect time to glimpse them around. I don’t know lots about my vehicle, but this has impressed me to learn more. I guess I should be grateful to Firestone for that. I won't ever phase foot inside a Firestone area once more, even though I really need to press my automobile earlier just one of one's outlets to obtain to another store that charges extra.
00 bucks.I instructed the firestone supervisor.He explained to me to obtain the to buy me 1 through Advance automobile.Witch they did.Whin Iwent to obtain them to put it during the manager informed me I would need to set it in myself.I contact and built conplaint to district company website supervisor.And he explained to me their wasn't Significantly he could do about it. As soon as I get them pay off I’am completed
November four, 2017 at 7:32 pm I went on March useful site 2017 and had 4 new tires done to my dodge caravan which can be prime nicely and several month later heard nose even though driving and it was with the tires they was a nasty brand name so I went to firestone on Murfreesboro road and spoke with Mina who said he was the supervisor At the moment in the store and young lady and I requested if I'm able to improve to firestone batter manufacturer plus they explained guaranteed they have got checked what exactly is remaining from the aged tire which I acquired from firestone on march 2017 and mina and the younger Woman don’t remember her title they both explained the difference between the prime effectively and firestone brand will be $162 And that i agreed for getting it accomplished and later on went to select the vehicle up they claimed its $260 so they ought to claimed from the beginning rather than lied And that i pays only the things they said that is 162 or il get the old tires and no fees
I then called the Spokane Valley Firestone and the guy answering the cell phone suggests they may not get me in as they have got a tire sale going on. I'll choose my small business some other place, I are already a daily customer for many years as well as the rudeness from the supervisor created my selection.
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February 17, 2015 at nine:04 pm So, at what phase Is that this shift for action thus far? I also would want to get my car or truck fastened because the web C/S won't ahead my uncomplicated ask for to Company as to obtain a name, cell phone number or email tackle to instantly talk to the neighborhood Corporate Service Supervisor to explain how and who stole new replaced parts then replacing with utilised and damaged unsafe! I received’t even Enable my wife or daughter generate the motor vehicle even now. 2 months considering that I begun this now and nonetheless can’t get the information for Talking with them very first. Recent firm insurance policies for Get in touch with was discussed as follows… “Give us your Speak to image source information, The shop locale and what transpired along with your complaint in detail. Then they e mail 4-five men and women internally.